Business Process Outsourcing (BPO) can ease your workload, and WOFT BPO is here to provide immediate support and facilitate the hassle-free growth of your business. With our dedication to excellence and dedicated full-time virtual assistants, we’re 100% focused on not just making your work easier but ensuring your business thrives.
Clients
Quick Response
I have no reservations in endorsing Woft BPO for their outstanding services. Their team's adeptness, professionalism and commitment can profoundly enhanced the efficiency of the outsourced business processes. They can become an invaluable partner for outsourcing requirements for any organization.
I highly recommend Woft BPO for their exceptional services. They are capable of seamlessly integrating into the outsourced process efficiently and professionally significantly contributing to streamlining the business process. Their team's proficiency, professionalism and commitment to excellence make them an ideal partner for outsourcing endeavors.
High attentiveness to quality of support and attention to details relative to large BPOs.
Dedicated support teams, hired based on your specific requirements at a fraction of cost for a full time dedicated employee
Business processing outsourcing allows you to concentrate on strategic core functions of your business
We will provide you a team based on your exact specifications and we guarantee Top 1% talent
Start at any size and scale as you see fit. Our plans give you the flexibility to start with a broker assistant or a call centre agent to any number required
Client has absolute control over quality and pricing is completely transparent. Our clients like this relative to the large BPO model where the client has little control and pricing can be misleading.
Stability of workforce and management team. We aim for < 20% turnover which is dramatically better than the 50-100% turnover experienced in the BPO industry and larger BPOs.
With us, you receive all the cost savings and quality improvement of typical outsourcing without the prohibitive initial cost and commitment whilst getting access to the best trained and most experienced service delivery professionals in the entire business process outsourcing industry in Sri Lanka. We understand your need to rapidly scale operations in today’s dynamic business climate thus WoftBPO is building industry best client experience through its commitment to management philosophy and leadership development at all levels.
This includes active management to address the four key components of an offshore team; Structure, Compliance, Reporting and Leadership enabling us to deliver customer excellence in addition to driving your business towards your goals.
